Frequently Asked
Questions

Usually, the transaction is in your wallet immediately, however some wallets will not show the coins until it has been confirmed on the blockchain. You can visit www.blockchain.com to check the status of your transaction. Please note, blockchain networks sometimes experience delays.

Click this link for step-by-step instructions on how to transfer your funds from your paper wallet.

Rates vary and are listed at the bitcoin ATM at the time of your transaction.

Minimum purchase is $10.00 and maximum is $15,000.00 per day.

No, Cash2Bitcoin machines only accept cash in United States currency.

Please contact customer service at 888-897-9792 for details.

Bitcoin is nonrefundable. A bitcoin transaction cannot be reversed.

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If you cannot find answer to your questions in our FAQ, you can always contact us. We will answer to your shortly!